Automation of alerts with Power Automate in the Energy Industry: real-time efficiency and security

7 de April de 2025

Florencia

AV & Collaboration Specialist

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In a sector where every second counts—like energy—alert automation has become a key pillar to optimize processes, reduce response times, and prevent major failures.

The Digital Revolution in Alert Management

Today, tools like Power Automate (PA), part of the Microsoft ecosystem, are being adopted by leading companies to transform their incident management and take a definitive step toward operational efficiency.

What Is PA and Why Does It Make a Difference?

Power Automate is a workflow automation solution that connects multiple applications and services, triggering robotic actions based on predefined events. In the energy industry, this means a critical alert can trigger immediate responses—from technical team notifications to activation of contingency protocols.

How Workflow Triggers Are Set Up

Power Automate (PA) flows follow an event-condition-action structure:

Event: A critical condition occurs, such as a pressure drop in a plant or a sudden temperature spike in a transformer.
Condition: It is verified whether the event meets parameters that require immediate action.
Action: A series of actions is triggered: email notifications, Teams alerts, support ticket creation, backup system activation, and more.

For example, if a sensor detects an anomaly in the power grid, PA can:

Notify the operator in real time via Microsoft Teams.
Log the event in an incident database.
Activate a Power BI dashboard for extended monitoring.
Escalate the incident if not resolved within a set timeframe.

This flow not only improves response time, but also reduces human error and frees up technical staff from repetitive tasks.

To support such critical real-time notifications and system integrations, especially those involving voice communications like Microsoft Teams, ensuring secure voice and data transmission through specialized network devices is vital.

Real-World Cases in the Energy Sector

Case 1: Thermoelectric Plant in South America

A company reduced average alert resolution time by 40% by automating pressure and temperature monitoring in its boilers. Alerts were integrated with Teams, SharePoint, and Power BI, generating smart reports and real-time visualization.

Case 2: Regional Power Distributor

With Power Automate, the company set up automatic alerts for consumption spikes or voltage drops. These alerts not only reached the operations team but also triggered verification sequences with AI to suggest corrective actions.

Tangible Benefits of Alert Automation

Greater operational efficiency: Decisions are made faster and with better data.
Cost reduction: Prevents losses from undetected failures.
Improved safety: Automation helps detect risks before they become emergencies.
Traceability and transparency: Every incident is logged with date, time, and actions taken.
Team alignment: Everyone receives the same information at the same time, eliminating bottlenecks.

Technology as a Strategic Ally

In such a dynamic and demanding environment like the energy industry, alert management is no longer optional—it’s a necessity. Solutions like PA allow companies to anticipate issues, act quickly, and stay competitive in a sector where efficiency and safety are critical.

Adopting these technologies not only improves internal processes, but also positions companies as innovation leaders. It’s time to turn reaction into smart prevention.

🔌 Is your company ready to take the leap?
At Newtech Group, we support energy companies with tailored B2B technology solutions: alert management, integrated control rooms, real-time dashboards, and more.