Managed Services

ACM for Teams

SBC Mangement

Optimize your communication with Microsoft Teams thanks to Session Border Controller (SBC) management.

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Connect your Session Border Controller (SBC) to your Microsoft Teams platform with Direct Routing

Teams Direct Routing enables Teams users to connect to local PSTN or SIP trunk providers via a certified Session Border Controller (SBC). Direct Routing offers great flexibility when it comes to your voice infrastructure, allowing customers to adopt a Bring-Your-Own-Carrier (BYOC) approach and facilitating coexistence with legacy voice and Unified Communications systems.

Secure SIP trunks for connectivity

BYOC "Bring-Your-Own-Carrier" Flexibility

Microsoft Certified Session Border Controllers Experts

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Session Border Controller (SBC) Hosting in the Cloud or on-premise with Full Support

Session Border Controllers (SBCs) can be hosted in our cloud or on-premises, depending on your specific business needs. We offer full support with either option. Session Border Controllers play a crucial role in integrating traditional telephony systems with modern platforms such as Microsoft Teams.

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Our Microsoft certified specialists will help you:

Microsoft 365 Configuration

Connection and configuration of your Session Border Controller (SBC)

Connecting your Session Border Controller (SBC) to the telephone trunk

Connection of third-party PSTN equipment

Flexible team integration with Microsoft Teams

Acquire, if necessary, appropriate hardware

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Frequently Asked Questions about Session Border Controller (SBC)

What is a Session Border Controller (SBC)?

A Session Border Controller (SBC) is a network device that manages and secures the transmission of voice and video calls between different networks, especially in VoIP and unified communications deployments.

Why is Session Border Controllers management important?

The management of Session Border Controllers is crucial to maintain the quality, security and efficiency of business communications, ensuring that calls and video conferences are carried out without interruptions and with high quality.

How does an SBC integrate with Microsoft Teams?

An SBC is integrated through Teams Direct Routing, allowing organizations to use their existing telephony infrastructure.

What are the benefits of SBC management?

SBC management offers benefits such as improved call quality, increased security, reduced operating costs and better management of communications traffic.

How does a Session Border Controller improve communication security?

A Session Border Controller enhances security by filtering unauthorized traffic, preventing DDoS attacks, and ensuring encryption of transmitted calls and data.

What characteristics should a good SBC have?

A good SBC should have advanced management capabilities, support for multiple protocols, high availability, scalability, and monitoring and analysis tools.

How are SBCs configured for Teams Direct Routing?

SBC configuration for Teams Direct Routing involves connecting the SBC to Microsoft 365, configuring routing policies and integrating with the public telephone network (PSTN).

What is the role of SBCs in VoIP call quality?

SBCs play a critical role in VoIP call quality by managing traffic, minimizing latency, and ensuring clear and smooth transmission of voice and video.

What support does Newtech offer for Session Border Controllers management?

Newtech Group offers comprehensive support for the management of Session Border Controllers, including implementation, configuration, monitoring and ongoing maintenance to ensure optimal performance.

How to select the right SBC for an organization?

Selecting the right SBC involves evaluating the organization's needs in terms of capacity, compatibility with existing systems, security features and support for Teams Direct Routing.

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