SBC Mangement

What is a Session Border Controller (SBC)?

A Session Border Controller (SBC) is a network device that manages and secures the transmission of voice and video calls between different networks, especially in VoIP and unified communications deployments.

Why is Session Border Controllers management important?

The management of Session Border Controllers is crucial to maintain the quality, security and efficiency of business communications, ensuring that calls and video conferences are carried out without interruptions and with high quality.

How does an SBC integrate with Microsoft Teams?

An SBC is integrated through Teams Direct Routing, allowing organizations to use their existing telephony infrastructure.

What are the benefits of SBC management?

SBC management offers benefits such as improved call quality, increased security, reduced operating costs and better management of communications traffic.

How does a Session Border Controller improve communication security?

A Session Border Controller enhances security by filtering unauthorized traffic, preventing DDoS attacks, and ensuring encryption of transmitted calls and data.

What characteristics should a good SBC have?

A good SBC should have advanced management capabilities, support for multiple protocols, high availability, scalability, and monitoring and analysis tools.

How are SBCs configured for Teams Direct Routing?

SBC configuration for Teams Direct Routing involves connecting the SBC to Microsoft 365, configuring routing policies and integrating with the public telephone network (PSTN).

What is the role of SBCs in VoIP call quality?

SBCs play a critical role in VoIP call quality by managing traffic, minimizing latency, and ensuring clear and smooth transmission of voice and video.

What support does Newtech offer for Session Border Controllers management?

Newtech Group offers comprehensive support for the management of Session Border Controllers, including implementation, configuration, monitoring and ongoing maintenance to ensure optimal performance.

How to select the right SBC for an organization?

Selecting the right SBC involves evaluating the organization's needs in terms of capacity, compatibility with existing systems, security features and support for Teams Direct Routing.

Minimize downtime with our fast and efficient assistance to solve any technical problem, through constant monitoring, preventive and corrective maintenance, ensuring that your rooms are always ready to use, without interruptions.