Why is technology the great ally of the mining industry in Latin America?

8 de May de 2025

Florencia

AV & Collaboration Specialist

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The mining industry in Latin America is undergoing a period of expansion and transformation. The growing global demand for key minerals—such as lithium, copper, and gold—is driving the development of new projects in the region. However, this growth faces a structural challenge: the need to improve operational coordination in remote, dispersed, and highly challenging environments.

Digitization, unified communication, and real-time data integration have become key components in ensuring efficiency, sustainability, and safety in this new paradigm. And in this journey, technology stands as a major ally.

The Context of the Mining Industry in Latin America

Latin America holds over 40% of the world’s lithium reserves, 61% of silver, and 35% of copper, according to the World Bank. Argentina, Chile, Peru, and Mexico are key players on this map.

But the growth in production also brings challenges:

Extreme operational distances: sites at 3,000 meters above sea level, plants in areas with no internet access, and headquarters in distant cities.
Lack of connectivity and traceability in daily communications.
Dispersed reporting across paper, Excel, or non-integrated channels.
Limited real-time coordination capabilities.

Main Barriers in the Sector

Despite production growth, many mining operations still face challenges such as:

Fragmented communication between remote sites, causing delays, errors, and task duplication.
Outdated infrastructure in meeting rooms or control centers.
Lack of centralized documentation, making it difficult to track technical and safety processes.
Low technology adoption due to the absence of user onboarding plans for field operators.

These issues directly impact operational efficiency, workplace safety, regulatory compliance, and associated costs.

The Answer: A Connected and Digital Mining Operation

In this transformation process, Newtech Group supports mining organizations by integrating Microsoft technologies, leading App Development for Microsoft Teams, and complementing with proprietary solutions (NewCos and BeComm), all with a user-centered adoption approach.

📡 Unified Communication from Anywhere

Microsoft Teams + Teams Voice connects offices, plants, and mining sites with professional-grade audio and video from any device.
Smart crisis rooms (Teams Rooms) are integrated to enable real-time data-driven decision-making.

📊 Data-Driven Decision Making

With Power BI, mining operations can visualize key indicators from the field or control room: production, consumption, alerts, and maintenance status.
Operational reports are automated with Power Platform and integrated into collaborative Teams workflows.

🛠️ Modern and Scalable Infrastructure

Meeting rooms are designed with integrated AV technology and continuous remote support (Managed Room Services), ensuring operational continuity in complex environments.

Real Impact on the Mining Industry

✔️ A mine in northwest Argentina reduced coordination times between field and plant by 30% by implementing a unified solution with Teams and Power BI.
✔️ Companies that digitize their communications report a 35% improvement in incident response speed (Source: internal data from Newtech).
✔️ 64% of mining operations that adopted real-time dashboards reported greater visibility of strategic KPIs (Source: WTW Mining Survey, 2024).

Conclusion

In an industry where decisions are made at high altitudes, under adverse conditions, and across multiple critical points, technology is not a luxury—it’s an essential tool.

The combination of effective communication, modern infrastructure, and real-time data is what transforms fragmented operations into connected, efficient, and sustainable management.

Companies embracing this change not only reduce costs and operational time, but also gain in safety, traceability, and global competitiveness.

🔗 Ready to take your mining operation to the next level? Discover how Newtech Group can support you on this journey—complete the form below.