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Move your PBX to the Cloud - Meet “Phone System” the solution that will increase the productivity of your organization

What solution do companies that continue to use old telephone equipment have to adapt to the new world of fully integrated business collaboration? I'm going to share with you the solution that will revolutionize the way your employees collaborate, without complications and effectively.

Digital Innovation by Microsoft.

Microsoft is a company that has always brought significant movements in terms of innovation within its solutions and products. Its name has been in our minds since we started using computers, notebooks, and software like Excel or PowerPoint; you probably heard it for the first time at school or at home.

A few years ago, Microsoft Teams transformed the way calls are managed and improved the user experience by fully incorporating voice functions. This also enabled the Direct Routing feature, which gave organizations the option to use their current telephony provider.

Since then, and especially after the pandemic, Microsoft has developed new capabilities periodically that have revolutionized the way organizations collaborate, meeting today's needs. In fact, when you look at the different communication methods that Microsoft Teams offers, whether it's a message, a call, or a video conference, it's about making team collaboration more efficient.

In terms of voice, Microsoft Teams Phone System and Calling Plans have had a significant impact on the market. In terms of voice functionality, Microsoft Teams is the most advanced collaboration platform. It does not require complicated software updates and offers what most companies need, but most importantly, it is a completely different way of working adapted to today's needs.

Benefits of this solution.

In the current context, the importance of having an advanced voice solution and a comprehensive telephone system is more evident than ever.

Every company must carefully evaluate and plan the migration of its users. If you are already using Microsoft Teams, or are seriously considering doing so, you may find yourself needing to start migrating some users who may not need the full set of features, which is actually a very good way to improve user adoption.

This is where Newtech Group emerges as the indispensable strategic partner for organizations, standing out for its extensive experience in implementing this service. We are the key to unlocking all the advantages that this solution offers companies, such as significant fixed cost savings, efficient user adoption, proper implementation with the support of our experts from start to finish of the project, and more.

Our partnership with Microsoft positions us to address customer issues from different fronts. We are: FastTrack Ready Partner, part of the Microsoft Teams Rooms partner program, the JumpStart Employee Experience Viva program, and we also operate as an ISV to develop extensions for the Microsoft 365 platform.

Additionally, we have strategic partnerships with global hardware providers, such as Poly HP, Logitech, AudioCodes, Crestron, Yealink, Lenovo, Jabra, Cisco, among others.

We will work with you:

• An evaluation of your current telephony and PBX needs
• Environmental and workload analysis, including existing infrastructure and telephony status
• Demonstration of the end-to-end Teams calling experience to showcase Microsoft Teams Calling as your telephony solution
• Instructions on how to transition various user profiles to a modern collaboration and communication environment
• Personalized and practical recommendations you can follow to enable and adopt Teams for Calling

Types of Proof of Concepts (POCs)

Why should you consider a proof of concept for a product that is part of the Office 365 suite? Running a proof of concept allows you to explore these capabilities before attempting to incorporate Microsoft Teams into your organization's broader workflows. You will also test any areas of homologation, regulatory, or third-party integration.

We offer several types of POCs that, depending on the assessment conducted by our specialists, we will recommend to the client so they can obtain a demo that fits their needs.

During the POC phase, your IT teams will have time to consider some of the governance and security controls that need to be established before implementation. Microsoft Teams is designed for fast but persistent collaboration that empowers users to create teams, invite others, add channels, apps, data sources, and more. Its ease of use is one of its strengths, but it also means that IT teams need to find a balance between leveraging all the platform's capabilities and implementing necessary regulations and controls.

Why Newtech Group?

At Newtech Group, we guide our clients through their digital transformation and technology adoption. Simplifying complex communication and collaboration solutions for all types of organizations. We streamline and transform traditional channels into agile and effective ones, enabling greater efficiency and productivity.

We started the business 22 years ago, previously launching the first videoconferencing service across Latam in 1989, which leads us today to help clients design and deploy MTR rooms.

Our knowledge of telephony system integration evolved from LCS (Live Communications Services) to OCS (Office Communication Services), to Skype for Business, and now to Microsoft Teams. As we continue to grow, we leverage our experience in audio and video, adoption and change management, cognitive services, and software development, providing a comprehensive vision to ensure successful outcomes for our clients.

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